Privacy Policy
**NOOK** (‘NOOK’, ‘we’, ‘our’, ‘us’) is the owner of the website **www.my-techshop.com** (the ‘Website’). We are committed to protecting the privacy of our customers and Website users (‘you’, ‘your’). This Privacy Policy explains how we handle personal data processed via our Website, our stores, applications managed by us, and the services provided through these platforms (the ‘Services’). Therefore, this Privacy Policy applies to your use of our Website, Services, and your visits to our stores.
All personal data we process is handled in strict compliance with the European General Data Protection Regulation (Regulation (EU) 2016/679) (the ‘GDPR’).
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Data Controller
The data controller for all personal data processed by us is **NOOK**, located at Van Diemenstraat 114–116, 1013CN, Amsterdam, and registered with the Dutch Chamber of Commerce under number 57413509, including its group companies.
For questions about our Privacy Policy, you can contact our **Customer Experience Team** by emailing us at **info@my-techshop.com**.
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Personal Data Collected
#1. Registration or Information Requests via Our Website
We process information from visitors to our stores and users of our Website, including when you:
- Use our Website
- Create an account to purchase products or access our Services
- Sign up to receive information from us (e.g., newsletters) via a form on our Website or by emailing us with a request for information.
We process personal data based on:
- Consent (in accordance with Article 6(1)(a) GDPR)
- Performance of a contract (in accordance with Article 6(1)(b) GDPR)
- Compliance with legal obligations (in accordance with Article 6(1)(c) GDPR)
- Legitimate interest (in accordance with Article 6(1)(f) GDPR).
You may be asked to provide one or more of the following types of personal data via our Website:
- First and last name
- Address
- Phone number
- Email address
- Date of birth
- Password
- Medical data (e.g., prescription details for eye exams or medical history)
- Payment details (e.g., bank account or credit card information)
You can contact our Customer Experience Team at any time by email (info@my-techshop.com) to request information. If you email us, we will process the personal data and information you provide in your email.
We may combine the information you provide with other data we have processed about you, both online and offline (including, but not limited to, your purchase history, address, prescription data, and purchase date), as well as information obtained from public sources and external parties (e.g., Google, Facebook, or Weather.org).
If you provide us with personal data about another person, you confirm that you are authorized to do so and allow us to use this information in accordance with this Privacy Policy.
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#2. Automatically Generated Data
When using our Website, we process your IP address, which is stored in a temporary log file. We may share information about your Website usage with our subsidiaries, affiliates, and partners, as described further in Articles 3.2 and 3.3 of this Privacy Policy.
Additionally, like many other websites, we use cookies and similar technologies to track which web pages are visited and how often. Cookies are small files sent with website pages that are stored by your browser on your computer's hard drive. For more detailed information on our use of cookies and related technologies, please see our **Cookie Policy**.
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Purpose of Data Processing
Your personal data, as described in Article 2.1, is processed for the following purposes:
1. To fulfill obligations for providing you with our Services and/or products (e.g., shipping and billing), or to respond to requests (e.g., online eye tests or store contact) based on the **performance of a contract** (Article 6(1)(b) GDPR).
2. To contact you regarding follow-up services, such as providing results from online eye tests or offering advice, based on **performance of a contract and/or consent** (Articles 6(1)(a) and (b) GDPR).
3. To secure your account and request information based on **performance of a contract and/or consent** (Articles 6(1)(a) and (b) GDPR).
4. For legitimate business purposes (Article 6(1)(f) GDPR), including:
- Data analysis to improve our Services’ efficiency
- Audits to assess internal processes
- Fraud and security checks
- Developing new products and services
- Identifying trends and improving our marketing campaigns
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Rights and Data Retention
You have the right to:
- Access and modify your personal data via your Website account.
- Request information or data erasure by emailing our **Customer Experience Team** at **info@my-techshop.com**.
- Object to data processing unless required for legal purposes.
We will respond to your request within one (1) month. Personal data will be retained for two (2) years after your last order unless required longer for legal or internal reasons.
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For detailed explanations on cross-border data transfers, use by minors, third-party websites, and other provisions, please refer to the complete Privacy Policy available at **www.my-techshop.com**.
**Last updated**: August 2023
Location: Amsterdam, Netherlands
All personal data we process is handled in strict compliance with the European General Data Protection Regulation (Regulation (EU) 2016/679) (the ‘GDPR’).
---
Data Controller
The data controller for all personal data processed by us is **NOOK**, located at Van Diemenstraat 114–116, 1013CN, Amsterdam, and registered with the Dutch Chamber of Commerce under number 57413509, including its group companies.
For questions about our Privacy Policy, you can contact our **Customer Experience Team** by emailing us at **info@my-techshop.com**.
---
Personal Data Collected
#1. Registration or Information Requests via Our Website
We process information from visitors to our stores and users of our Website, including when you:
- Use our Website
- Create an account to purchase products or access our Services
- Sign up to receive information from us (e.g., newsletters) via a form on our Website or by emailing us with a request for information.
We process personal data based on:
- Consent (in accordance with Article 6(1)(a) GDPR)
- Performance of a contract (in accordance with Article 6(1)(b) GDPR)
- Compliance with legal obligations (in accordance with Article 6(1)(c) GDPR)
- Legitimate interest (in accordance with Article 6(1)(f) GDPR).
You may be asked to provide one or more of the following types of personal data via our Website:
- First and last name
- Address
- Phone number
- Email address
- Date of birth
- Password
- Medical data (e.g., prescription details for eye exams or medical history)
- Payment details (e.g., bank account or credit card information)
You can contact our Customer Experience Team at any time by email (info@my-techshop.com) to request information. If you email us, we will process the personal data and information you provide in your email.
We may combine the information you provide with other data we have processed about you, both online and offline (including, but not limited to, your purchase history, address, prescription data, and purchase date), as well as information obtained from public sources and external parties (e.g., Google, Facebook, or Weather.org).
If you provide us with personal data about another person, you confirm that you are authorized to do so and allow us to use this information in accordance with this Privacy Policy.
---
#2. Automatically Generated Data
When using our Website, we process your IP address, which is stored in a temporary log file. We may share information about your Website usage with our subsidiaries, affiliates, and partners, as described further in Articles 3.2 and 3.3 of this Privacy Policy.
Additionally, like many other websites, we use cookies and similar technologies to track which web pages are visited and how often. Cookies are small files sent with website pages that are stored by your browser on your computer's hard drive. For more detailed information on our use of cookies and related technologies, please see our **Cookie Policy**.
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Purpose of Data Processing
Your personal data, as described in Article 2.1, is processed for the following purposes:
1. To fulfill obligations for providing you with our Services and/or products (e.g., shipping and billing), or to respond to requests (e.g., online eye tests or store contact) based on the **performance of a contract** (Article 6(1)(b) GDPR).
2. To contact you regarding follow-up services, such as providing results from online eye tests or offering advice, based on **performance of a contract and/or consent** (Articles 6(1)(a) and (b) GDPR).
3. To secure your account and request information based on **performance of a contract and/or consent** (Articles 6(1)(a) and (b) GDPR).
4. For legitimate business purposes (Article 6(1)(f) GDPR), including:
- Data analysis to improve our Services’ efficiency
- Audits to assess internal processes
- Fraud and security checks
- Developing new products and services
- Identifying trends and improving our marketing campaigns
---
Rights and Data Retention
You have the right to:
- Access and modify your personal data via your Website account.
- Request information or data erasure by emailing our **Customer Experience Team** at **info@my-techshop.com**.
- Object to data processing unless required for legal purposes.
We will respond to your request within one (1) month. Personal data will be retained for two (2) years after your last order unless required longer for legal or internal reasons.
---
For detailed explanations on cross-border data transfers, use by minors, third-party websites, and other provisions, please refer to the complete Privacy Policy available at **www.my-techshop.com**.
**Last updated**: August 2023
Location: Amsterdam, Netherlands